With so many Providers on the market, choosing the right one for you can be a daunting task. You may have a Support Coordinator assisting you or maybe a family member manages your NDIS plan. However, we recommend you still do your own research before proceeding with a provider. To help you make an informed decision about a provider you’re considering, here are our suggestions for how to choose the right NDIS Provider for you.

Approved Registered Provider

Make sure any individual or business you’re considering to assist with managing your plan is a registered and approved NDIS provider. This means not only have they met the conditions and requirements of the National Disability Insurance Agency Practice Standards but must complete regular quality audits.

Your Helpers Home Services is a registered NDIS Provider. Our Provider number is 4050070405

A Fit For You & Your Needs

Based on the goals identified in your NDIS Plan, identify the kind of services or support you need. Make sure the provider you do choose understands your needs. The right service provider will be able to offer a clear plan of action based on your unique situation. They should have a clear and set focus on how they are going to help you reach your goals.

Before Your Helpers Home Services commences any work with a participant, we come to their home and meet with them face to face. We take the time to learn about their current situation, their needs and do a service agreement and risk assessment of their home to understand what cleaning or garden services they need assistance with. We discuss what can be and what can not be included with their home cleaning or gardening services.

Happy Customers & Positive Reviews

Research online the business you’re considering assisting you with managing your plan. Find them on Google and or on Facebook and read what current and past customers have to say about their business. Based on what other people have said about the business, reviews will give you an indication of the quality of service the provider can offer you.

You can read what our customers have to say about us on Google here.

You may already be with a provider but remember if you’re ever unhappy with the service or level of care, you have the right to change providers.

Your Helpers Home Services are equipped to assist NDIS Participants living throughout Gold Coast with their home cleaning or home gardening. To learn more about our services, what we do or to speak to us about organising home cleaning or gardening for your home, please go to our Services page.