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NDIS Home Services

Your Helpers Home Services provides cleaning and gardening support on the Gold Coast, Logan, Beenleigh & Surrounding Areas. Our reliable, experienced & trustworthy cleaning and gardening team have  NDIS Workers Screening Clearances so you can have Complete Peace of mind.

 

Refer To Us

NDIS Service you can trust

Do you have a current NDIS plan with funding for cleaning and yard maintenance (under household tasks)? Then Your Helpers Home Services are the people for you to call. We will endeavour to make the whole process as seamless as possible ensuring that your needs are heard and you are happy with the Service Agreement and Schedule of Supports we create together based on your identified needs. The end result will be a cleaner home for you to live in and/or a tidier well maintained yard for you to enjoy the outdoors. 

Dependability

We can be relied upon to honour our commitments and meet your expectations. We build trust by holding ourselves accountable.

Respect

We treat people with courtesy, politeness and kindness. We encourage our team and clients to express opinions and ideas.

Commitment

A value that underpins strong and mutually beneficial relationships with our clients and our team.

Honesty

We value honesty and work with the utmost of integrity and loyalty. You can trust that our team will do right by you.

Our 5 Star Reviews

"I found Jannifer such a positive lovely person and she did a fantastic job. always doing more than was asked of her. This woman is a credit to your company."

~ Minna

Our 5 Star Reviews

"Everyone I have dealt with has been friendly, helpful and professional. Cleaners David and Heidi do a fantastic job and are such lovely people. I am very happy with this service."

~ Olivia

Our 5 Star Reviews

"We have our yard maintained and Tony does a great job. We also had our carpets cleaned which was done with no fuss and a great job."

~ Sandy

Our 5 Star Reviews

"Your Home Helpers is to me a very valuable service to have that helps my disability, family and friends with compassion and happiness. For a long time, I am a client of Your Home Helpers and will confidently say your services and staff are very very friendly-beautifully hearted and work with a lot of effort very hard work and have appreciated you all take the time too as I can see your employees really want to help others and very meaningful to me as this provides us with a lot of love and care. Thank you. My services are cleaning, gardening and window cleaning and every time has been effective, efficient, reliable and professional."

~ Jacqueline

Our 5 Star Reviews

"Best service around, book your next cleaning with them. Friendly people too."

~ Glenn

Our 5 Star Reviews

"Deborah & Karen came and cleaned the house and they were amazing! Such incredibly beautiful people with such lovely energy. I’ve been with a different company for a year and I’ve never been so satisfied and happy with a clean as I was today! I’m so thankful for the awesome work they did, I’m definitely keeping them! They were proactive, detailed, energetic & productive all with a lovely, warm & friendly personality. I have zero complaints and will be recommending them to others. #grateful"

~ Melissa

Our 5 Star Reviews

"Your Helpers Home Services are fantastic. We recommend them to many of our clients because we know they take their work seriously, being efficient, fastidious in their work, punctual and a pleasure to deal with."

~ Jonathan

Our 5 Star Reviews

"Our cleaner Vicky does an excellent job every week of cleaning our home. Her communications are great as is the company as a whole. Definitely recommend."

~ Lynn

Our 5 Star Reviews

"YHHS has always been there to help my husband with the upkeep of our garden, especially when he can't do it himself. Peter is such a great guy, always friendly and reliable."

~ Candy

Our 5 Star Reviews

"We are very happy with Home Helpers. They have been a great support for my son who's with the NDIS. Cleaning and Gardening on a weekly basis. I can highly recommend their services."

~ Sue

Our 5 Star Reviews

"A great company to deal with for both House cleaning and gardening. Friendly, professional service and give an extreme high quality service for the price. They are definitely a Pleasure to deal with and I strongly recommend their services to everyone. They care about their clients."

~ David

Our 5 Star Reviews

"I am more than happy to give credit where credit is due and in this instance it is directed to Your Helpers Home Service for a professionally and smoothly run business, yet one with a friendly & caring attitude to their clients. My domestic help is funded by NDIS, for which I am most grateful and I feel completely confident that the payment made on my behalf to YHHS is money well spent. The business has recently celebrated its 1st Birthday and I'm sure there will be many more to celebrate in the future - Happy Birthday YHHS and many thanks for your unwaveringly excellent assistance."

~ Gayle

Our 5 Star Reviews

"I have a dear cleaner that comes to my home once weekly to help me with a standard clean & she is a lovely lady. I also have a friendly gardener that comes to my home once a fortnight to whippersnipper the edges of lawns mow my lawns & spray the weeds, He also mows the council strip which is very good of him I am very happy & appreciative that I get their help."

~ Trudi

Our 5 Star Reviews

"Really happy with our cleaner, she goes above and beyond her duties to keep our unit clean.
Would recommend her to do cleaning for anyone.."

~ Yvonne

Whats included in my ndis gardening?

 NDIS Gardening & Mowing Services

Your Helpers Home Services offers full-service yard/garden maintenance. Providing professional and reliable services, our garden maintenance teams use their own equipment and will attend on a regular schedule.

Services We Perform:

  • Mowing, Edge & Hedge Trimming
  • Weeding & Weed Spraying
  • Water gardens & Lawns
  • Pressure Cleaning
  • Gutter Cleaning
  • Green Waste Removal
  • Planting small plants

To find out more visit our NDIS Gardening page.

NDIS Covid Changes

  NDIS Home Cleaning Services

Our reliable and trustworthy cleaning team come to your home with all their own cleaning equipment to leave your home fresh and looking its best. Your cleaning services will be scheduled for a weekly or fortnightly service.

Services We Perform:

  • Floor vacuumed & mopped
  • Kitchen & living room cleaning
  • Bedroom cleaning
  • Bathroom cleaning
  • Deep cleans – ovens, fridges, cupboards
  • Assist with laundry tasks
  • Stripping and making beds

To find out more visit our NDIS Cleaning page.

Other Services Upon Request

Your Helpers Home Services can provide extra services for our existing clients who currently receive cleaning and or gardening services such as;

  • Handyman Repairs
  • Professional Carpet Cleaning
  • Professional Upholstery Cleaning
  • Professional Mattress Cleaning
  • Professional Window Cleaning
  • Skip Bin Drop Off and Pick Up
YHHS other services

Some of Our Partners We Work Alongside

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FAQ's

Your Helpers FAQs
Is the person coming to my home screened for suitability?

Of course! Our recruitment process involves face to face interviews, reference/work history checks, and every team member must hold a yellow card or NDIS Workers Clearance, have completed the NDIS Orientation module. Following this stringent process ensures we are bringing the right team members on to guarantee a great result that you will be happy with.

Who supplies the equipment or products?

Our cleaners and gardeners will supply all their own cleaning products and gardening equipment so you need not worry about anything. Of course, if you prefer them to use your own cleaning products, please discuss this with them when they arrive. Your products are required to be in the original containers with labels on them for safety purposes.  

Do I need to be home during the cleaning and/or gardening services?

No, absolutely not! The decision to stick around or head out and take advantage of your free time is entirely up to you.  After getting to know you cleaner or gardener, you can leave a key in a "Key Lockbox", and we promise to get your house cleaned safely and thoroughly!

Do I have to call each time to book?

No. You never need to worry about forgetting to make a booking, your scheduled cleaning and or gardening is booked in advance at the frequency agreed to at your home visit. You will receive a reminder SMS on the Friday prior to your booking.

How do we book a service?

You can book a service by calling our friendly team, or completing our online referral form by clicking the "refer to us" button in the top blue menu. We will contact you within 24 hours, Monday to Friday to arrange a home visit. 

Can Your Helpers Home Services come out and see my home before arranging services?

We come and meet with every client . This will ensure we match you with the right team member and to match your needs with the desired outcome you're wanting to achieve. We will also need to complete a risk assessment, service agreement and schedule of supports to ensure compliance with the NDIS.

Is there a contract?

No, there is no contract as the NDIS is all about “Choice” and giving you “Control”, we do however need to have a service agreement in place which outlines the services you will receive, cost of services and delivery methods for your service with dates and times. We will complete this in conjunction with coming to meet with you. We will then provide a signed copy back to you, your support coordinator and plan manager if you have them.

Is Your Helpers Home Services fully compliant with all NDIS requirements?

Yes, Including:

•To make a complaint to the NDIS Commission, please follow this link

• To report an incident to the NDIS Commission, please follow this link

Contacts

Service Areas

Gold Coast, Logan, Beenleigh & Surrounding Areas

Email

info@yourhelpers.com.au

Phone

(07) 5551 0111

Drop-In

7b/5 Cottonwood Pl, Oxenford Qld 4210

NDIS Provider #: 4050070405

Contacts

Service Areas Gold Coast, Logan, Beenleigh & Surrounding Areas

Email info@yourhelpers.com.au

Phone (07) 5551 0111

Drop-In 7b/5 Cottonwood Pl, Oxenford Qld 4210

NDIS Provider #4050070405

Your Helpers Home Services NDIS